Privacy Policy
This Privacy Policy explains how 4C's Mechanical collects, uses, protects, and shares information submitted through our website, forms, calls, and text messaging communications.
4C S Mechanical LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website, forms, calls, and text messaging communications. This Privacy Policy explains how we collect, use, disclose, and protect your information, including information related to SMS/text messaging.
Information We Collect
We may collect personal information you voluntarily provide, including:
- Name
- Phone number
- Email address
- Service address
- Project or appointment details
- Any information submitted through forms, calls, chat widgets, or text messages
- Message records such as timestamps, delivery status, and communication history
How We Use Your Information
We may use your information to:
- Respond to inquiries and service requests
- Schedule appointments and provide estimates
- Send service-related updates and reminders
- Provide customer support
- Send transactional or informational text messages
- Send marketing or promotional messages only where you have provided consent
- Improve our website, communications, and customer experience
SMS/Text Messaging
By providing your phone number and opting in, you consent to receive text messages from 4C S Mechanical LLC related to appointment scheduling, appointment reminders, service updates, estimate follow-ups, customer care, and other business-related communications.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly using the contact information below.
Consent to Receive Messages
We only send SMS messages to individuals who have provided consent to receive them. Consent may be collected through website forms, service request forms, appointment forms, chat widgets, or other direct communication methods where you voluntarily provide your phone number.
Consent to receive text messages is not a condition of purchase.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers that help us operate our business, such as website hosting providers, CRM systems, communication platforms, scheduling tools, and payment processors, but only as needed for business operations and service delivery.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or storage system can be guaranteed to be 100% secure.
Data Retention
We retain personal information only for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
- Reply STOP to unsubscribe from SMS messages at any time
- Reply HELP for help
- Contact us to update or correct your personal information
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
Contact Information
If you have questions about this Privacy Policy or our SMS/text messaging practices, please contact:
4C S Mechanical LLC
Website: www.4csmechanical.com
Email: [email protected]
Phone: (972) 504-0177